Terms & Privacy Policy
Your privacy and trust are important to Zen Den Learning LLC. Please review our terms and privacy practices.
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Terms of Service
1. Acceptance of Terms
By accessing and using Zen Den Learning LLC's sensory integration therapy services, you accept and agree to be bound by the terms and provision of this agreement. Our services are designed specifically for children ages 3-12 with sensory processing needs and autism spectrum disorders.
2. Service Description
Zen Den Learning LLC provides sensory integration therapy services including:
- Individual sensory integration therapy sessions
- Group therapy programs for social skill development
- Parent education and home program consultation
- Sensory gym equipment usage and training
- Assessment and evaluation services
3. Health and Safety Requirements
For the safety of all participants at Zen Den Learning LLC:
- All children must have a current medical clearance for physical activity
- Parents must disclose any medical conditions, allergies, or medications
- Children must be supervised by qualified therapists during all activities
- Emergency contact information must be provided and kept current
4. Cancellation and Refund Policy
Zen Den Learning LLC understands that schedules can change:
- 24-hour notice required for session cancellations
- Late cancellations may result in session charges
- Refunds available for unused sessions with 7-day notice
- Emergency cancellations will be handled case-by-case
5. Liability and Insurance
While Zen Den Learning LLC maintains comprehensive insurance and safety protocols, parents acknowledge that physical activities carry inherent risks. We recommend maintaining personal health insurance coverage for all participants.
Privacy Policy
Information We Collect
Zen Den Learning LLC collects information necessary to provide quality sensory integration therapy services:
- Personal Information: Child's name, age, parent/guardian contact details
- Medical Information: Relevant medical history, current medications, therapy goals
- Progress Data: Therapy session notes, assessment results, progress tracking
- Emergency Contacts: Alternative contact persons and medical emergency information
How We Use Your Information
Zen Den Learning LLC uses your information exclusively for:
- Providing personalized sensory integration therapy
- Tracking progress and adjusting treatment plans
- Communicating with parents about sessions and progress
- Coordinating with other healthcare providers (with consent)
- Emergency contact purposes
Information Sharing and Disclosure
Zen Den Learning LLC maintains strict confidentiality:
- Information is never shared without explicit written consent
- Medical professionals may receive reports with parent authorization
- Anonymous data may be used for research and program improvement
- Legal requirements may necessitate disclosure in rare circumstances
Data Security
Zen Den Learning LLC implements industry-standard security measures to protect your information, including encrypted storage, secure access controls, and regular security audits. Physical records are stored in locked, secure facilities.
Your Rights
You have the right to:
- Access and review your child's records
- Request corrections to inaccurate information
- Withdraw consent for information sharing
- Request deletion of records (subject to legal requirements)
Questions About Our Policies?
If you have any questions about these terms, privacy practices, or need clarification on any policy regarding Zen Den Learning LLC, please don't hesitate to contact us.